Pick country (and state for AU) to filter the store list. Not listed? Just type the name.
Permanent residence behaves differently than a holiday home / Bach. Tell the manufacturer which.
GPS not captured
Steam mops are a common warranty-voiding factor on wood-based floors. Capture as much detail as the customer can recall.
05
Indicative Moisture Readings
Surface moisture-meter observations only — looking for wet spots from leaks, appliances, or wet-area ingress. No in-situ probe or calibrated tests required.
Pick a room, tap the status that best describes the reading, add a short note if needed. Repeat for every room with a notable observation.
06
Environmental conditions at inspection
Out-of-range values (temp <15°C or >28°C, RH <30% or >65%) will auto-flag as non-compliance.
07
Environment & Home Context
07
Complaint & Observed Defects
Board width measurement
Measure 15–30 boards across the width with a tape measure. The app compares your actual total against the factory width × board count and tells you how much the floor has grown or shrunk.
Scroll the wheel. 15–30 gives a reliable average.
Wheel re-centres on the expected total when the product or board count changes — scroll a few notches to match your tape reading.
Needs GPS captured or site address and install-date / first-noticed dates.
